Your Username is the first 6 digits of your membership number, including any leading zero.
If you are logging into the new site for the first time your password will have been reset. Your default password is made up by adding your surname to the first 6 digits of your membership number, including any leading zeros.
For example; Your Membership number is 012345-11 and your surname is Smith :-
in this case your password would be 012345Smith.
Do not add the -3 -11 etc. This is just the month of your joining and is not part of your membership number as such.
PLEASE NOTE: If you repeatedly try to login and fail you will see a message something like 'you will be locked out for a long time' and be locked out for 7 days. Further login attempts will fail, even if you use the correct information, for 7 days following receipt of the locked out message ( 7 times 24 hours)
We must have an up-to-date email address for you in order that 'Forgot your password?' or 'Forgot your username?' works (See below for these links). If you do not receive an email after clicking on either of these links then please contact email@example.com and get them to confirm they have the correct email. They will also have to ensure the website has the correct email as unfortunately these are on 2 different systems.
Having logged in you will see a new menu item MEMBERS. You can change your password by going to 'Update your Profile' under the Members menu.
If you still have difficulties have a look at the 'How to Login' item under the Home menu. Failing that just ask at firstname.lastname@example.org